Drama Doesn't Start Over Night

Last week, we talked about why preventing team drama is an important part of preparing for the new year.

Not because leaders need one more thing to manage. Not because every hard conversation is drama.

But because the beginning of the year brings pressure, transition, and a lot of moving pieces. And when teams are unclear, stretched, or trying to make sense of decisions without enough information, drama can surface quickly.

This week, I want to go a little deeper.

Because team drama rarely starts overnight. It usually builds slowly.

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Deidre Harris
Team Drama Is More Preventable Than You Think

July can feel like a pause.

Some people are on vacation. Some are trying to slow down before the new program year begins. Others are already thinking about classroom assignments, staffing, schedules, family communication, and all the details that come with August.

When we think about preparing for a new year, we often think about the visible things: class lists, room arrangements, materials, training calendars, and schedules.

All of those things matter. But there is another part of preparing for the new year that matters just as much: preparing the team conditions that help prevent unnecessary drama.

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Deidre Harris
Open & Honest Communication Is Built One Conversation at a Time

Last week, we explored why communication challenges are often symptoms rather than root causes.

And while we know teams struggle to communicate openly when trust is low, when assumptions replace curiosity, or when people do not feel psychologically safe, how do we begin to change that?

I can tell you it’s not by asking people to "communicate better."

But rather, by intentionally creating a culture where open communication becomes the norm.

Communication norms are the shared expectations that guide how people interact with one another. They shape how questions are asked, how concerns are addressed, how disagreements are handled, and how feedback is shared.

Unlike policies or procedures, communication norms are experienced every day through small interactions.

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Deidre Harris
Open & Honest Communication Requires More Than Good Intentions

Most teams would agree that communication is important.

In fact, if you ask leaders what they want more of within their programs, communication is almost always near the top of the list.

Yet communication challenges continue to show up in even the most dedicated teams.

Misunderstandings occur. Assumptions fill in the gaps. Concerns go unspoken.

Frustrations are discussed everywhere except with the people who can actually address them.

The issue is rarely that people do not value communication. The issue is that open and honest communication requires conditions that many teams have never intentionally created.

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Deidre Harris
Cultural Humility Is Not a Checklist

As leaders, we often talk about building inclusive environments.

We discuss belonging. Representation. Relationships. Respect.

But cultural humility asks us to go deeper.

It asks us to move beyond the idea that we can fully “master” another person’s culture, experience, or perspective. Instead, it invites us into an ongoing practice of curiosity, reflection, and openness.

And in team environments, that matters more than we sometimes realize.

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Deidre Harris
Before You Build the Schedule, Build the Team

The end of the school year often brings a sense of relief. The assessments are complete. Classrooms are winding down. Summer schedules are beginning to take shape.

But for many leaders, the work is far from over.

While educators are catching their breath, directors are already thinking about the next school year. New hires. Returning staff. Team assignments. Professional development plans. The endless list of details that must come together before children walk through the doors again.

In the middle of all that planning, it's easy to focus on systems, schedules, and logistics.

But there is something else that deserves equal attention:

Relationships.

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Deidre Harris
Before Closing Out the Year, Assess the Clarity You Have

This time of year has a natural rhythm.

Wrap things up.
Finish strong.
Start looking ahead.

And most teams are ready for that.

But there’s a moment here that’s easy to miss.

Right before everything closes out.

It’s the moment where you could pause and ask: “How clear were we—really?”

I’ve had this conversation with many teams at the end of the year.

And it’s always interesting what surfaces.

Someone says, “I thought that was your role.”

Someone else says, “I didn’t realize that was the expectation.”

Another adds, “I just figured that’s how we were doing it.”

And none of those are problems on their own. They’re signals.

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Deidre Harris
Organizational Clarity Shapes Team Experience

I was talking with a leadership team recently who kept coming back to the same frustration.

“It feels like we’re all working hard… but it’s harder than it should be.”

Nothing was falling apart.

People were committed. Classrooms were running. The work was getting done.

And still—something felt heavy.

As we kept talking, the pattern started to show up.

One person described a decision one way.
Another described it differently.
A third wasn’t even sure how it had been decided.

Same team. Same situation. Different understandings.

Have you ever been in that kind of space?

Where no one is trying to create confusion— but it’s there anyway?

Where people are filling in gaps as best they can?

Where small inconsistencies start to feel bigger over time?

That’s the moment where I stop looking only at the team.

And start looking at the system around them.

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Deidre Harris
Clarity Creates Psychological Safety

I was in a meeting not too long ago where everything looked… fine.

People were nodding.
Notes were being taken.
No one was interrupting.

If you walked in for five minutes, you’d think:
“This is a strong team.”

But if you stayed a little longer, you could feel something else.

No one was asking questions.
No one was pushing back.
No one was building on each other’s ideas.

It was quiet in a way that didn’t feel like focus.

It felt like hesitation.

Have you ever been in a space like that?

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Deidre Harris
Division of Labor Is Not the Same as Teamwork

As the year moves closer to the finish line, I start to notice something shift in teams.

Everyone gets busy.
Tasks are getting done.
People are moving quickly.

And on the surface, it looks like everything is working.

But if you’ve been in this work long enough, you can feel the difference.

Because everyone doing something… is not the same as everyone working together.

When Everything Is Covered… But Something Feels Off

Have you ever had that moment?

Where everything technically got done… but it didn’t feel smooth?

Someone thought something was handled.
Someone else picked it up anyway.
One person felt like they were carrying more.
Another didn’t even realize there was a gap.

No one is doing anything wrong.

But the team doesn’t quite feel like a team.

And if you’re noticing the same thing, I recommend you pause for a moment.

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Deidre Harris
When Decisions Are Made — But Follow-Through Is Inconsistent

Over the past few weeks, we’ve focused on:

Direction, shared goals, and decision-making.

And for many teams, that creates real momentum.

There is more clarity.
Better alignment.
Decisions are actually moving forward.

And yet…

Follow-through can still feel inconsistent.

Not because people don’t care and not because the decisions were wrong. But because the roles are not fully clear.

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Deidre Harris
When Everyone Agrees — But Nothing Moves

Over the past two weeks, we’ve focused on:

Direction and shared goals.

And for many teams, that already creates a noticeable shift.

There’s more clarity.
More alignment.
Less scattered effort.

And yet…

Some teams still feel stuck.

Not because they disagree. But because they don’t know how decisions are made.

Clarity Without Decision-Making Still Stalls

You can have a clear priority.
You can even have shared goals.

And still hear:

  • “I thought we decided that already.”

  • “I wasn’t sure who was supposed to make that call.”

  • “We talked about it… but nothing changed.”

This isn’t a communication issue. It’s a decision-making issue.

Because alignment doesn’t move work forward — decisions do.

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Deidre Harris
Direction Isn’t Enough

Last week, we talked about direction.

Choosing what matters most as you move into the final stretch of the year.

But clear direction alone isn’t enough.

Because direction can be understood… and still not be shared.

When Direction Isn’t Shared, Teams Drift Again

You can name a priority.

You can communicate it clearly.

And still hear:

  • “I thought we were focusing on something different.”

  • “I didn’t realize that was the priority.”

  • “I’ve been working on something else.”

Not because people aren’t listening. But because clarity at the top does not automatically become alignment across the team.

Direction sets the focus. Shared goals create alignment.

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Deidre Harris
Clarity Starts with Direction — Especially Right Now

As teams return from spring break, something shifts.

Routines feel slightly off.
Energy is uneven.
And quietly, the year begins to turn toward the finish.

This is the beginning of the end of the school year. And at this point, direction matters more than ever.

Without Direction, This Season Splinters

April can go in many different directions.

Some teams push harder — trying to do everything.
Some begin to coast — assuming the year is wrapping up.
Others stay busy — but lose focus on what matters most.

It’s not about effort. It’s about direction.

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Deidre Harris
When More Training Isn’t the Answer

When progress slows, most leaders reach for one of two levers.

They try to increase motivation.

Or they add more training.

Another workshop.
Another strategy.
Another initiative.

It feels productive.
It feels responsible.
It often changes nothing.

Because many slowdowns are not will problems.

And they are not skill problems.

They are alignment problems.

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Deidre Harris
Why Teams Stall

You’ve invested a lot of time, energy, and intention into your staff.

And yet, progress sometimes slows.

Not necessarily dramatically.
Not even catastrophically.

Just enough to feel frustrating.

Conversations repeat.
Initiatives lose momentum.
Expectations blur.

When this happens, it’s easy to assume the issue is motivation.

But in my experience, it rarely is.

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Deidre Harris
Before You Push Forward, Pause

Over the past two weeks, we’ve focused on two powerful leadership moves:

Awareness.
Experimentation.

Both matter.

But without reflection, growth becomes reactive instead of intentional.

In early childhood settings, the weeks leading into spring break often feel accelerated.

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Deidre Harris
Growth Requires Thoughtful Risk

Last week, we talked about influence — the quiet ripple of leadership.

Awareness matters.

But awareness alone does not change outcomes.

Growth requires movement.

And movement requires risk.

In early childhood settings, risk-taking rarely looks dramatic. It doesn’t mean overhauling systems or launching sweeping initiatives mid-year.

More often, it looks like this:

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Deidre Harris
When Effort Isn’t the Issue

As spring approaches, something subtle begins to shift inside teams.

Energy changes.
Small frustrations surface more quickly.
Individual effort increases — but collective ease sometimes decreases.

It’s rarely about effort.
It’s rarely about caring.

Often, it’s about awareness.

Earlier this year, we focused on personal leadership — vision, courage, commitment, integrity, emotional intelligence, and cultural humility. All internal work.

Community-minded leadership is the next layer of that maturity.

It asks a simple question:

How does my leadership influence the people around me?

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Deidre Harris