Leading with Heart — The Power of Human-Centered Onboarding

The first days and weeks of a new school year shape far more than just the schedule—they shape culture. For new staff members, this is a time of anticipation, uncertainty, and hope. How we welcome them sets the tone for their sense of safety, connection, and long-term commitment. That’s why human-centered onboarding isn’t just nice to have—it’s essential.

Human-centered leadership begins with empathy. It means seeing new staff not just as employees to train, but as people entering a community. While task lists and compliance requirements are important, what truly creates engagement is how we show up for each other. Leaders who take time to connect, ask questions, listen deeply, and build relationships are the ones who create strong foundations.

Instead of viewing onboarding as an administrative task, we can treat it as a relationship-building process. What do new staff need to feel safe, valued, and clear about their purpose? What kind of support helps people stay, grow, and lead?

Question - How does your current onboarding process reflect your values—not just your logistics?

Strategies to Try:

• Host a one-on-one welcome meeting focused on the new staff member’s goals and experiences.

• Use a strengths-based questionnaire to personalize how they are integrated into the team.

• Pair them with a peer for informal check-ins during the first few weeks.

• Add a social story that welcomes them to your center (click here to download an example).

Ready to center connection and care in your onboarding process? I offer consultation focused on human-centered leadership in early childhood settings. Email me at deidre.harris@teamagreements.com to learn more.