What the Research (and Real Life) Taught Me

Writing this book meant digging deep—not just into research but into real conversations with teams. I listened to educators describe what works when trust breaks down, when roles are unclear, or when burnout creeps in. I studied how emotional intelligence, psychological safety, and courageous leadership influence the daily rhythms of team life.

But I also heard stories of joy—teams who dance during cleanup, who support each other through family crises, who celebrate growth like it’s a holiday. These stories reminded me that effectiveness isn’t cold and clinical. It’s relational, cultural, and deeply human.


Think of a time your team felt “in the groove.” What made that moment work? What would it take to create more of those?

If you’re ready to turn insights into action, consider bringing these lessons to your team. I offer customized professional development sessions that explore the very topics in the book—trust-building, communication, leadership, and joy in teamwork. Let’s partner to create more “in the groove” moments in your program.

Deidre Harris