Emotional Intelligence at Work
So, what is emotional intelligence, and how does it impact the workplace?
Emotional intelligence is the ability to manage one's own emotions and understand the emotions of others.
Why is it soooo important?
While we can tell you why based on our own experiences with people who have it and those who don't, research shows that highly emotionally intelligent people are better equipped to make sound decisions, create sustainable relationships, and handle continuous change.
Can you imagine a workforce where people are able to manage and express their own emotions and empathize with the emotions of others?
In addition, research is also showing that emotional intelligence is a strong predictor of job satisfaction.
Can you imagine a workforce where those same people were happy at work? A workforce where there was less back-biting, less triangulation, less drama, and less turnover?
What would your work life be like? What would your outcome be like?
Yet, just like emotional literacy doesn't just happen with our children, it doesn't just happen with our staff.
Providing opportunities for adults to strengthen their emotional intelligence in the workplace is the equivalent of teaching our children emotional literacy. When we focus on emotional intelligence with our staff, we see
Improved teamwork
more flexible processes
healthier, more dynamic work environments
issues and roadblocks that are identified in advance
better employee retention rates
reduce stress in the workplace
better workplace communication
Can you imagine a workforce where those same people were happy at work? A workforce where there was less back-biting, less triangulation, less drama, and less turnover?
What would your work life be like? What would your outcomes be like?
We'll explore this and more in the weeks to come.